Erwin Hymer Group UK Takes Top NCC Quality Ranking — And It Actually Matters

Erwin Hymer Group UK has secured the highest combined rating in the National Caravan Council's Manufacturing Accreditation Scheme for 2025-6.

The company's motorhomes and campervans scored the maximum 5-star rating. Its touring caravans achieved 4.9 stars.

This combined performance puts EHG UK — covering Elddis, Buccaneer, and Xplore brands — at the top of the NCC league table for quality across all vehicle types.

What the NCC Rating Actually Measures

The NCC Manufacturer Approval Scheme evaluates compliance with industry construction regulations and safety standards at the point of manufacture.

It's not a customer satisfaction survey. It's a technical audit of build quality, regulatory compliance, and manufacturing processes.

Manufacturers pay to participate. Ratings reflect documented manufacturing standards, not dealership experiences or warranty performance.

What This Doesn't Tell You

The NCC rating measures manufacturing compliance. It doesn't measure:

• Dealership preparation quality

• Warranty claim resolution speed

• Parts availability

• Customer service responsiveness

• Long-term durability beyond first ownership

A 5-star manufacturing rating doesn't eliminate warranty claims. It reduces their frequency and severity.

Why This Matters for UK Dealers

Build quality directly affects warranty claims, pre-delivery inspection time, and post-sale service costs.

If you stock Elddis, Buccaneer, or Xplore, you have a concrete data point to use in conversations with buyers comparing manufacturers.

The gap between EHG UK's rating and industry average gives you commercial leverage. Buyers researching quality will find this rating.

Your competitors stocking lower-rated manufacturers now have a harder conversation to manage.

The Consumer Angle

Buyers researching their first caravan or motorhome often struggle to differentiate between manufacturers.

Price, layout, and brand familiarity typically dominate purchase decisions. Quality gets discussed but rarely quantified.

The NCC rating gives consumers a third-party benchmark.

It won't override personal preference. But for buyers comparing similar layouts at similar price points across brands, a 5-star rating versus a 3-star rating creates decision clarity.

What Dealers Should Do With This Information

Make the NCC rating visible in your sales process.

If your website still buries manufacturer quality credentials in PDFs, you're wasting a competitive advantage.

Train your sales team to explain what the NCC rating measures — and what it doesn't. Buyers will ask.

Use this data when negotiating floor plan terms. Higher-rated stock should move faster and generate fewer warranty headaches.

The Broader Context

EHG UK's performance sits alongside 24 industry awards this season and growing market share.

The company's Trustpilot score has improved as build quality has stabilised.

This isn't just about one good audit result. It's about sustained quality improvement translating into market performance.

The Commercial Reality

Quality ratings matter most when they separate closely matched competitors.

If you sell multiple brands, you now have a clear quality hierarchy to reference in customer conversations.

If you're exclusive to EHG UK brands, you have a positioning advantage in a crowded market.

If you don't stock EHG UK and a customer asks why, you need a better answer than "we prefer other brands."

The NCC rating isn't everything. But it's measurable, audited, and publicly available.

That makes it commercially useful.